Effective Date: June 30, 2025

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address
  • Health Information: Mental health concerns, treatment details, insurance information (as required for services)
  • Technical Information: IP address, browser type, pages visited (through cookies and analytics

2. How We Use Your Information

Your information is used for:

  • Providing psychiatric evaluations, therapy, and medication management
  • Scheduling appointments and communicating with you
  • Processing insurance and billing
  • Improving our services and website experience
  • Complying with legal and regulatory requirements (including HIPAA)

3. Telehealth Services

All telehealth services are delivered through secure, HIPAA-compliant platforms. We take extensive measures to protect your personal health information during virtual visits and electronic communication.

4. Sharing of Information

We do not sell or rent your information. We only share your data under the following circumstances:

  • With your insurance provider for billing and claims processing
  • With your written consent
  • When required by law (e.g., in response to court orders or to prevent harm)

5. Data Security

We maintain physical, administrative, and technical safeguards to protect your personal and health information. However, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to use caution when sharing sensitive data online.

6. Your Rights

You have the right to:

  • Access or request a copy of your health records
  • Request corrections to your personal information
  • Withdraw your consent to certain data uses (where applicable)
  • File a complaint if you believe your rights have been violated

7. Cookies and Website Tracking

We may use cookies or similar tracking technologies to improve website performance and user experience. You can adjust your browser settings to disable cookies if you prefer.

8. Third-Party Links

Our website may include links to third-party sites (e.g., insurance portals or telehealth platforms). We are not responsible for the content or privacy practices of these external websites.

9. Children’s Privacy

Our services are intended for individuals aged 13 and older. We do not knowingly collect information from children under 13 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Chonou NP in Psychiatry PLLC
187 Wolf Road
Albany, NY 12205
Email: k.chonounppsychiatry@gmail.com
Phone: (518) 565-7321